Refund policy

At One Percent Growth, we take pride in the quality and craftsmanship of our journals. Each journal is printed upon order. Due to the nature of this process and the costs involved in printing, we regret to inform our customers that we are unable to offer refunds once an order has been placed and processed. Orders may also only be cancelled within 1 hour of purchase as that is when the order fulfillment process begins. To begin the cancellation process, please contact us through the contact page.

1. Customized Printing: Our journals are printed individually for each customer, which incurs printing costs that are non-recoverable for us.
2. Quality Assurance: We ensure each journal is printed to the highest standards and thoroughly checked for quality before dispatch. This minimizes the chances of defects and the need for returns.
3. Customer Acknowledgment: By purchasing from our store, you acknowledge that you understand and agree to this no-refund policy. We encourage our customers to review their orders carefully before submission to ensure satisfaction.
4. Damaged or Faulty Items: In the rare event that a product is received damaged or with a manufacturing fault, we request customers to contact us within 7 days of receipt with photographic evidence. In such cases, we will assess the issue and, at our discretion, offer a replacement.
5. Customer Service Commitment: We are committed to providing excellent customer service. If you have any questions or concerns about your order, please contact us at onepercentgreatness@gmail.com

We appreciate your understanding and thank you for supporting One Percent Growth. Our goal is to ensure your satisfaction with a journal that will serve as a cherished companion on your journey of self-improvement and growth.